Terms of service

TERMS OF SERVICE

Last updated: August 6, 2026

1. Overview

This website is operated by Norvelle LLC ("Soothae," "we," "us," or "our"). Throughout the site, the terms "we," "us," and "our" refer to Norvelle LLC. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"). These Terms apply to all users of the site, including browsers, customers, and merchants.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms, you may not access the website or use any Service.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence. You may not use our products for any illegal or unauthorized purpose. A breach of any of the Terms will result in immediate termination of your Services.

3. Products & Pricing

All products are subject to availability. We reserve the right to limit the quantities of any products we offer and to discontinue any product at any time. Prices for our products are subject to change without notice. We reserve the right to refuse any order you place with us.

We have made every effort to display our products and their colors as accurately as possible. We cannot guarantee that your screen's display will be accurate.

4. Health & Product Disclaimer

Soothae is a dietary supplement. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this website is for general informational purposes only and is not intended as medical advice. Always consult your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medication, or managing a health condition. Results may vary from person to person.

5. Orders & Payment

When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for any reason, including limits on quantities purchased per person or per order, or orders that appear to be placed by dealers, resellers, or distributors.

6. Subscriptions

We offer an optional subscription so you never run out of Soothae. Subscriptions are never added without your explicit selection at checkout. If you enroll in a subscription, you authorize us to charge your payment method on a recurring basis according to the plan you select. You may pause or cancel your subscription at any time through your account, with no fees and no obligation. Full details are set out in our Subscription & Cancellation Policy.

7. Shipping & Returns

Shipping timelines and costs are described in our Shipping Policy. Returns and refunds are governed by our Return & Refund Policy, including our 60-day money-back guarantee. These policies are incorporated into these Terms by reference.

8. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

9. Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to violate any laws, to infringe upon our intellectual property rights, to harass or harm others, to submit false information, or to upload viruses or malicious code. We reserve the right to terminate your use of the Service for violating any prohibited use.

10. Limitation of Liability

To the fullest extent permitted by law, Norvelle LLC shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products purchased. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Norvelle LLC and its affiliates from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

12. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the website following changes constitutes acceptance of those changes.

13. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.

14. Contact Information

Questions about these Terms should be sent to us at:

Norvelle LLC 30 N Gould St, Ste R, Sheridan, WY 82801, United States Email: support@soothae.com